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Box Not Updating
- MUST BE CONNECTED TO INTERNET so first determine internet connectivity:
Use Remote that came with machine, Menu button, Settings > About
- CONNECTED: if you see valid IP address like 192.168. or 10.1
- NOT CONNECTED: If N/A, no IP address, or invalid IP address 169.1.
(Contact your IT Department if you see 169.1. IP address)
To Connect to Internet, See: HOW TO CONNECT TO INTERNET page
2. HOW TO UPDATE ONCE CONNECTED TO INTERNET:
- Using the remote, access Settings, select Media Content Update.
- A download screen should appear and the issue should be resolved. If not, contact us.